Uncertified Physical Disk

What Caused the Problem?

An unsupported physical disk has been inserted into the storage array. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage equipment.

Important Notes

Only Dell-supported physical disks will be functional in this product.
Refer to your hardware documentation for information on which physical disks are supported for your storage array.
You can replace an unsupported physical disk with a Dell supported physical disk while the storage array is receiving I/O.

Recovery Steps

1	Locate the physical disk with the failure condition by using the Blink function on the physical disk ID location noted in the Details section of the Recovery Guru panel. Remove the unsupported physical disk.
2	Wait 30 seconds, and then insert a Dell-supported physical disk.
3	Click the Recheck button to rerun the Recovery Guru to ensure that the failure has been fixed.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.