A newly inserted physical disk has configuration information that indicates that it is a member of an existing complete disk group. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.
| 1 | Refer to the Details area to find
which physical disk slot is
reporting the problem.
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| 2 |
Open a Command Prompt, and type the following command: SMcli -n <storageArray_name>; where storageArray_name is the name of the storage array listed in the Details area. Note: If you receive an error from this command, change your working directory to the directory that contains the SMcli executable. |
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| 3 | Execute the following command in order to initialize the physical disk: start physicalDisk [enclosure_ID,slot_ID] initialize; where enclosure_id is the enclosure ID for the enclosure where the physical disk resides and slot_ID is the slot position within the enclosure. This is the physical disk that is shown in the Details area. Note: The commands above are case-sensitive, and must be entered exactly as shown. When the initialization completes, the physical disk will be an Optimal, Unassigned physical disk. |
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| 4 | Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative. |
Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.