Failed or In-Use Hot Spare Legacy Physical Disk

What Caused the Problem?

A legacy disk group that contains a failed physical disk or an in-use hot spare has been inserted into the storage array.The disk group is considered as "legacy" because the configuration information on the physical disk is an older revision. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

A legacy disk group cannot be repaired in this storage array or imported into this storage array in a non-optimal state. The resolution to this problem is to remove the physical disks from this storage array, re-insert them back into the original storage array, fix the disk group, then bring the physical disks back into this storage array for import.
When an optimal legacy disk group is imported into the storage array, the configuration on the physical disks will be updated so that it is no longer considered as "legacy" .
You can remove the physical disks while the storage array is receiving I/O.

Recovery Steps

1	Refer to the Details area to find which physical disks are associated with the affected disk group.
2	Remove each physical disk listed in the Details area until all of them have been removed from the storage array.
3	Re-insert the physical disks back into the original storage array (the storage array that the disk group was in when the disk group was created.)
4	From the storage management software of the original storage array, click the Recover From Failure link in the Support tab.
	Follow the Recovery Steps for any problems listed. These Recovery Steps should assist you in repairing the disk group and getting it to an Optimal state.
5	After all the virtual disks in the disk group are optimal, remove the physical disks from the original storage array and reinsert them back into this storage array. Note: As you insert the physical disks, a Contingent disk group should appear in the Logical View. When ALL of the physical disks are spun up and recognized, the Contingent disk group should transition to an Exported virtual disk.
6	From the Support tab, click the Advanced Support Tasks link, and then click the Import Disk Group link.
7	Follow the instructions in the Import Disk Group dialog to properly import the Exported disk group into the storage array.
8	Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.