Incompatible Physical Disk Due to Unsupported Sector Size
What Caused the Problem?
A physical disk is incompatible for use in this storage array because it
is formatted with a sector size that is not supported by the
storage array or by the expansion enclosure that the physical disk was inserted into. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
-
This problem usually results from importing a physical disk that was formatted in a
different storage array.
- In the physical disk's current state, it cannot be used in
the storage array, nor can it be fixed while in this storage array.
- If you need to use this physical disk in this storage array, you must first
low-level format the physical disk to a sector size that is supported by this storage
array. Contact your technical support representative for assistance in
determining supported sector sizes. This operation must be done outside of
this
storage array (perhaps in the original storage array) and will erase all data contained on the physical disk. Perform
this operation at your own risk.
- In order to keep the information that resides on this physical disk, you must
reinsert it back into the original storage array.
- You can replace the physical disk while the storage array is receiving I/O.
Recovery Steps
|
1 |
Remove the affected physical disk. Refer to the Details area
to see which physical disk has the unsupported sector size. |
| 2 |
Click Recheck to rerun the
Recovery Guru. The failure should no longer appear in the Summary
area. If the failure appears again, contact your technical support
representative. |