Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.The storage array is reporting that the same disk group is appearing more than once in the configuration. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.
| 1 | Refer to the Details area to find which physical disks are associated with the affected disk group. |
| 2 | Remove each physical disk listed in the Details area until all of them have been removed from the storage array. |
| 3 | From the Modify tab, click the Delete Disk Groups and Virtual Disks link. |
| 4 | Select the affected disk group, and
then click the Delete
button. Note: By completing this step, you are removing the storage array's reference to the disk group. When you re-insert the physical disks in the next steps, the storage array will view the disk group as a new foreign disk group. |
| 5 | Reinsert the physical disks that you removed in step 2. |
| 6 | As you insert the physical disks, a
Contingent disk group should appear in the Disk Groups and
Virtual Disks dialog. When
ALL of the physical disks are spun up
and recognized, the Contingent disk group should transition to
an Exported virtual disk. From the Support tab, click the Advanced Support Tasks link, click the Import Disk Group link, and then select the Exported disk group. |
| 7 | Follow the instructions in the Import Disk Group dialog to properly import the disk group into the storage array. |
| 8 | Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative. |
Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.