Individual Physical Disk - Degraded Path

What Caused the Problem?

The specified physical disk channel is experiencing intermittent errors along the path to a single or several physical disks. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

You must contact your technical support representative to correct this failure. DO NOT attempt to fix it yourself.
If a Loss of Path Redundancy failure is also being reported in the Summary area of the Recovery Guru, you MUST fix this failure first; otherwise, you could lose both paths to the physical disks.
DO NOT click the Recheck button until you have consulted with your technical support representative.
Correct this failure as soon as possible. The physical disks are still operational, but a level of path redundancy may be lost. If the other channel to any of these affected physical disks fails, the physical disks themselves could be failed.

Recovery Steps

1	Check the Summary area of the Recovery Guru to see if there are any additional problems being reported. If there are other problems reported, fix those problems first before going to step 2.
2	From the Support tab, click the Gather support information link. In the Specify file field, enter a name for the file to be saved or browse to a previously saved file if you want to overwrite an existing file. Use the convention "filename.zip" for the name of the file. (The suffix .zip will be added to the file automatically if you do not specify one.) You may also specify another physical disk and directory if you want to save the file in a location other than the default.
3	Click the Start button.
4	Contact your technical support representative and indicate that a "Individual Physical Disk - Degraded Path" problem is being reported. Send your representative the file you just saved.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.