Capturing State Information

Use the State Capture option to capture information about the current state of your and save the captured information to a text file. The captured information can then be sent to your Customer and Technical Support representative for analysis. Perform the following steps:

Caution: Potential to cause an unresponsive storage array -- The State Capture option can cause a storage array to become to both the and the .

Important: Use this option only under the guidance of a Customer and Technical Support representative.

1	From the , select Advanced >> Troubleshooting >> Capture State Information.
2	Read the information on the confirmation dialog, and then type `yes`.
3	In the Specify filename box, enter a name for the file to be saved or browse to a previously saved file if you want to overwrite an existing file. (The default file name extension is `.dmp`.)
4	Click Start. Each test shows a status of Executing while it is in progress and then shows Completed when it successfully finishes. If any of the tests cannot be completed, a status of Failed is shown in the Execution summary window.
5	Monitor the progress and completion status of all the tests, and click OK when they finish. Note: Selecting Cancel stops the State Capture process, and any remaining tests are not completed. However, any test information that has been generated to that point is saved to the State Capture file.