The Recovery Guru is a component of the
To display Recovery Guru, select the Recovery Guru toolbar button in the Array Management Window.
Where necessary, use the hardware documentation with the recovery steps to replace failed components. Indicators of a storage array problem include:
After you fix a failed component:
The Recovery Guru offers two sets of information: a summary view that presents an overview of storage array problems, and a details view that displays specific troubleshooting data and procedures.
The Summary view, shown in the following graphic, presents a list of storage array problems.
Multiple problems within a storage array can be related. And, in this case, the order in which the problems are corrected can affect the outcome. Select and correct the problems in the order that they are listed in the Summary view.
Note: Multiple power-supply module failures are grouped and listed as one problem in the Summary area. Multiple fan module failures are also listed as one problem.
The Details view, shown in the following graphic, displays information about the selected problem in the Summary area.
Notes:
The Recovery Procedure view lists the appropriate steps to follow for the selected problem in the Summary view.
Note: You can use standard keyboard cut, copy, and paste commands on text in this area.
The Recovery Procedure view might display up to four headings or statements, described in the following table.
|
Heading |
Description |
|
What Caused the Problem? |
Summarizes likely causes of the problems |
|
|
Lists instructions or information that can prevent data loss, service interruption, or component problems |
|
Important Notes |
Lists important information about the recovery process that should be read before proceeding with the recovery steps |
|
Recovery Steps |
Lists the appropriate steps for a selected problem |
Recovering from Storage Array Problems
Recovery Guru Procedures Reference
Caution