Failed Physical Disk - Unassigned or Standby Hot Spare

What Caused the Problem?

An unassigned physical disk or a standby hot spare physical disk has failed. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

No data has been lost.
The Service Action Allowed field in the Details area may indicate that it is not safe to remove the component (i.e., the Service Action Allowed field is NO). Because the affected physical disk is an unassigned physical disk or a standby hot spare, there is no data on the physical disk and there is no risk of loss of accessibility when the physical disk is removed and replaced by another physical disk.
Because this physical disk is not currently assigned, you can replace the failed physical disk while the storage array is receiving I/O.
When replacing the physical disk, make sure the replacement physical disk is the same type and has a capacity equal to or greater than the failed physical disk you will remove.

Recovery Steps

1	Remove the physical disk (the status LED on the affected physical disk may be amber flashing). The Recovery Guru Details area also provides the location of the failed physical disk.
2	Wait 30 seconds and then insert a new physical disk.
3	Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.