Removed Interconnect-Battery Module

What Caused the Problem?

The Interconnect-battery module has been removed from your RAID controller module enclosure. The Interconnect-battery module is required for proper storage array function, and therefore, you must replace the Interconnect-battery module immediately. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

If this storage array is configured to use battery packs, the Interconnect-battery module contains the storage arrays battery packs. The purpose of the battery pack is to preserve cached data in the event of a power failure. Therefore, you should replace the Interconnect-battery module as soon as possible.
If write caching on a virtual disk is enabled, it will be automatically suspended until the Interconnect-battery module is replaced and the battery packs are fully charged.
If this storage array contains two RAID controller modules, RAID Controller Module B will be suspended until the Interconnect-battery module is replaced

Recovery Steps

If...	Then...
You removed the Interconnect-battery module because you were instructed to do so from the Recovery Steps for a Failed Interconnect-battery module	Disregard this problem in the Summary area, as the problem will no longer appear in the Summary area when you complete the Recovery Steps for the Failed Interconnect-battery module. If the Recovery Steps for the Failed Interconnect-battery module no longer appear in the Summary area, then select the Help >> Reference Recovery Procedures menu option, then select Failed Interconnect-Battery Module to complete the Recovery Steps.
The Interconnect-battery module was removed but is not failed	Go to step 2.

Reinsert the Interconnect-battery module securely back into place immediately.

Wait 30 seconds, then check the status of RAID Controller Module B in the Physical View of the Array Management Window.

If...	Then...
RAID Controller Module B is offline	In the Physical View of the Array Management Window, select RAID Controller Module B, and then select the Advanced >> Recovery >> Place RAID Controller Module >> Online menu option. Go to step 4.
RAID Controller Module B is online	Go to step 4.

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.