This storage array cannot communicate with the fabric that connects the local and remote storage arrays. Possible causes are:
The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
| 1 |
Verify the local and remote storage arrays are connected through a fabric (one or more switches). |
| 2 |
Check this storage array's Recovery Guru Summary area for failed interface transceivers (GBIC or SFP).
| If... |
Then... |
| There are failed interface transceivers (GBIC or SFP) listed in the Recovery Guru Summary area |
Correct the failures by performing their associated recovery procedures.
Go to step 5.
|
| There are no failed interface transceivers listed in the Recovery Guru Summary area |
Go to step 3. |
|
| 3 |
Check the switch the storage array is connected to for indications of a switch port, interface transceiver (GBICor SFP), or other switch failure.
| If... |
Then... |
| There is a problem with the switch |
Correct the problem.
Go to step 5.
|
| There is not a problem with the switch |
Go to step 4. |
|
| 4 |
Verify that the cables connecting the storage array and switch are not loose, disconnected, or damaged.
| If... |
Then... |
| A damaged cable is detected |
Replace the cable.
Go to step 5.
|
| A loose or disconnected cable is detected |
Reconnect the cable.
Go to step 5.
|
| A loose, disconnected, or damaged cable is not detected |
Verify your cabling configuration. If you believe your configuration is valid but the problem still exists, contact your technical support representative. |
|
| 5 |
Click the Recheck button to rerun the Recovery Guru.
The failure should no longer appear in the Summary area. If
the failure appears again, contact your technical support
representative. |