Use the Error dialog, displayed by the storage management software when an error is encountered, to view or hide error details and to save error details to a text file. Your Customer and Technical Support representative uses the error details provided in the text file to diagnose problems.
On the Error dialog, click Show Details.
Error details are displayed, including environmental details and a
To hide error details, click Hide Details on the Error dialog.
Perform the following steps:
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On the Error dialog, click Show Details. |
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Click Save As. |
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Select an appropriate directory. |
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Type the file name of your choice in the File Name field. You do not need to specify a file extension, but to associate the file with a particular software application that will open it, an extension such as .txt is helpful. Example: Name the file Southwest SA Error 040105. This name identifies the |
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Click Save. An ASCII text file containing the error information data is saved to the selected directory. |