EMM Firmware Mismatch

What Caused the Problem?

An expansion enclosure in the storage array contains EMM modules with different firmware versions. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

Important Notes

The firmware image on the EMM modules must be identical.
If a new EMM module was inserted in the expansion enclosure with a different firmware version, a new firmware image will need to be manually downloaded to the EMMs.
An EMM module firmware mismatch can affect how the storage array reports existing disk groups and virtual disks (some of them may not display).

Recovery Steps

1	Manually synchronize the firmware on the two EMM modules by downloading the latest Dell-released expansion enclosure firmware using the EMM firmware download option in the Storage Manager software.
2	Wait 5 minutes. This should provide adequate time for the firmware image to be automatically downloaded and synchronized on the EMM modules.
3	Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.