Removed Power Supply/Cooling Fan Module

What Caused the Problem?

A power supply/cooling fan module has been removed from an enclosure in the storage array. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

  Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage equipment.

  Caution: The enclosure is at risk of shutdown due to potential overheat conditions. Although the system will continue to operate with only one power supply/cooling fan module, the system is at risk of a potential shutdown as the temperature will continue to increase with only one power supply/cooling fan module. The power supply/cooling fan module should be replaced within 5 minutes of removal to protect system functionality.

Important Note

The storage array currently does not have redundant power supply/cooling fan modules. A power supply/cooling fan module contains a power supply and cooling fans. When this module is removed, redundancy is lost for the storage array's power and cooling systems.

Recovery Steps

1

If...

Then...

You removed the power supply/cooling fan module because you were instructed to do so from the Recovery Steps for a Failed power supply/cooling fan module

Disregard this problem in the Summary area, as the problem will no longer appear in the Summary area when you complete the Recovery Steps for the failed power supply/cooling fan module.

Do not continue with this procedure.

You removed the power supply/cooling fan module, but it is not failed

Go to step 2.

2

Reinsert the power supply/cooling fan module securely back into place.

3

Make sure that the power cable is securely in place and then turn on the power to the power supply/cooling fan module.

4

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.