The Snapshot Virtual Disk feature is out of compliance. This normally occurs
if:
The Recovery Guru Details area provides specific information you will need
as you follow the Recovery Steps.
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1
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If...
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Then...
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You recently migrated physical disks into this storage array
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The physical disks you migrated contain Snapshot Virtual Disk feature
data and/or snapshot virtual disks; however, the feature is not enabled.
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If...
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Then...
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You want to enable the Snapshot Virtual Disks feature
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Go to step 3.
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You DO NOT want to enable the Snapshot Virtual Disks feature
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Delete all remaining snapshot virtual disks from this storage array by
clicking the Delete virtual disks link from the Modify
tab.
After deleting the snapshot virtual disks, click the Recheck
button to rerun the Recovery Guru. The failure should no longer appear in
the Summary area. You are finished and should not proceed any further. If
the failure appears again, go to step 2 to manually disable the feature.
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You disabled the Snapshot Virtual Disk feature but still
have existing snapshot virtual disks on this storage array
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You must either re-enable the Snapshot Virtual Disk feature or remove the
snapshot virtual disks from the storage array.
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If...
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Then...
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You want to re-enable the Snapshot Virtual Disk feature because the
feature was unintentionally disabled
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Go to step 3.
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You want to keep the Snapshot Virtual Disk feature disabled
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Remove all remaining snapshot virtual disks from this storage array by
clicking the Delete virtual disk link from the Modify
tab.
After deleting the snapshot virtual disks, go to step 5.
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2
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Manually disable the Snapshot Virtual Disk feature.
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a
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Open a Command Prompt, and type the following command:
SMcli -n <storageArray_name>;
where storageArray_name is the name of the storage array listed
in the Details area.
Note: If you receive an error from
this command, change your working directory to the directory that contains
the SMcli executable.
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b
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Execute the following command to manually disable the Snapshot Virtual
Disk feature:
disable
storageArray feature=snapshot;
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c
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Go to step 5.
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3
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A separate Feature Key File is needed to enable the Snapshot Virtual Disk
feature. From the Tools tab, click the View/enable
premium features link and look for the Snapshot Virtual Disk
feature.
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If...
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Then...
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You know the location of the Feature Key File
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Go to step 4.
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You do NOT know how to find the location of the Feature
Key File
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Refer to the Premium Feature Activation card for instructions on obtaining
the premium features key file. If you do not have a Premium Feature
Activation card, contact your Dell sales representative.
After receiving a Feature Key File, go to step 4.
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4
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Once you have the Feature Key File, click the View/enable
premium features link on the Tools tab, and then
click the Enable a feature link. Complete the instructions
in the dialogs to enable the Snapshot Virtual Disk feature.
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5
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Click the Recheck button to rerun the Recovery
Guru. The failure should no longer appear in the Summary area. If the failure
appears again, contact your technical support representative.
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