Misconfigured Enclosure

What Caused the Problem?

The expansion enclosure listed in the Recovery Guru Details area has been misconfigured.

Important Notes

This procedure can occur if the mode of the expansion enclosure is not properly configured. Refer to the hardware documentation regarding the expansion enclosure mode switch.
The following event will occur until this problem is fixed: The storage array will be in a Needs Attention condition.
Other Recovery Guru events will likely be reported if the array is configured, follow this procedure first.

Recovery Steps

Confirm the position of the expansion enclosure mode switch on the front of the expansion enclosure. By default, this switch is configured for unified mode, and this is the only Dell-supported mode when configuring expansion enclosures.

If...	Then...
The switch is set to split mode	Move the switch back to the unified mode position and reboot the expansion enclosure. Click Recheck and the problem should no longer be reported. If this issue persists, go to step 2.
The switch is set to unified mode	Go to step 2.

From the Support tab, click the Gather support information link.

In the Specify file field, enter a name for the file to be saved or browse to a previously saved file if you want to overwrite an existing file.

Use the convention "filename.zip" for the name of the file. (The suffix .zip will be added to the file automatically if you do not specify one.) You may also specify another drive and directory if you want to save the file in a location other than the default.

Click the Start button.

After the process completes, click the OK button.

Contact your technical support representative and indicate that a "Misconfigured Enclosure" problem is being reported. The support representative will have you send the file you saved in the steps above and wait for further instruction.

Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.