The process of recovering from an interrupted write has failed. An interrupted write occurs when power fails or a RAID controller module resets while there is data still in cache. Normally, when the RAID controller module goes through its initialization, the data still in cache is written to the virtual disks. An unrecoverable interrupted write occurs when the RAID controller module cannot successfully write the data to one or more of the virtual disks because the disk group has failed during initialization. The disk group has been placed Offline and its associated physical disks have either been failed or placed Offline. Typically, with an unrecoverable interrupted write, only the virtual disks where the interrupted write occurred will lose data.
Caution: Risk of Data Loss. Recovery from an Unrecoverable Interrupted Write is a complicated procedure that if done incorrectly, could result in the loss of data. Therefore, you should not attempt to perform any recovery steps without the help of your technical support representative.
| 1 | Select the Advanced >> Troubleshooting >> Support Data >> Collect menu option from the Array Management Window (AMW), and take the appropriate steps to save the support data to a .zip file. |
| 2 | Contact your technical support representative and indicate that an "Unrecoverable Interrupted Write" problem is being reported. Send the file you saved in step 1 to your representative and wait for further instruction. |