Failed Physical Disk Channel on RAID Controller Module

What Caused the Problem?

A physical disk channel has failed on a RAID controller module.

The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

You will need to replace the RAID controller module that has the failed physical disk channel.
Depending on the model of your RAID controller module, the battery may be integrated inside the RAID controller module module, rather than residing in a separate module. If the RAID controller module you are replacing contains a battery, you may have to insert the battery from the old RAID controller module module into the new replacement RAID controller module module. Consult your hardware documentation for details.

Recovery Steps

Refer to the Component Requiring Service field in the Details area to determine which RAID controller module is affected.

a	Select the RAID controller module in the physical view of the Array Management Window.
b	Select Advanced >> Recovery >> Place RAID Controller Module >> Offline.
c	Complete the instructions in the dialog, then select Yes.

Read all of the following steps before taking any action.

a	Click the Recheck button to rerun the Recovery Guru.
b	Select the "Offline RAID Controller Module" problem that is being reported in the Summary area.
c	Complete the Recovery Steps in the "Offline RAID Controller Module" recovery procedure to replace the affected RAID controller module. When finished, go to step 3.

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.