X-noris-Ticket-ArticleType: ^extern\b	X-RT-Extern: yes
X-noris-Ticket-ArticleType	X-RT-Extern: no
X-noris-Ticket-Autoreply: ^(?:no|off|false)\b	X-RT-Autoreply: off
X-noris-Ticket-Info	X-RT-Info
X-noris-Ticket-Kunde	X-RT-Kunde
X-noris-Ticket-Number	X-RT-Queue
X-noris-Ticket-Owner	X-RT-Owner
X-noris-Ticket-Priority	X-RT-Priority
X-noris-Ticket-Queue	X-RT-Queue
X-noris-Ticket-Status: ^closed\b	X-RT-Status: resolved
X-noris-Ticket-Status: ^pending\b	X-RT-Status: stalled
X-noris-Ticket-Status	X-RT-Status
X-noris-Ticket-Type: ^Abuse-Beschwerde$	X-RT-Area: abuse
X-noris-Ticket-Type: ^Betriebsführung$	X-RT-Area: BF
X-noris-Ticket-Type: ^Change::Kunde$	X-RT-Area: vom Kunden initiiert
X-noris-Ticket-Type: ^Change::noris$	X-RT-Area: von noris initiiert
X-noris-Ticket-Type: ^Followup::Incident$	X-RT-Area: Incident-Followup
X-noris-Ticket-Type	X-RT-Area
