Frequently Asked Questions
Why would I want to download physical disk packages?
What do physical disk firmware packages contain?
What should I do before downloading physical disk packages?
Can I perform other operations while the physical disk packages are downloading and updating?
Why is the physical disk I would like to upgrade not listed in the compatible physical disks table?
Can I download firmware to more than one physical disk?
How do I know if the firmware packages I choose are compatible with my physical disks?
What do the different statuses on the progress page mean?
What should I do if a physical disk package download fails?
What happens if I stop a physical disk package download while it is in progress?