Failed or In-Use Hot Spare Legacy Physical Disk

What Caused the Problem?

A disk group has been inserted into the storage array and contains a physical disk that is either Failed or is an In-Use Hot Spare. The physical disk is considered a "legacy" physical disk by the storage array because the configuration information on the physical disk is an older revision.  The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

1 Refer to the Details area to find which physical disks are associated with the affected disk group.
2 Remove each physical disk listed in the Details area until all of them have been removed from the storage array.
3 Re-insert the physical disks back into the original storage array (the storage array that the disk group was in when the disk group was created.)
4 From the Array Management Window of the original storage array, select the Storage Array >> Recovery Guru menu option.
5 Follow the Recovery Steps for any problems listed.

These Recovery Steps should assist you in repairing the disk group and getting it to an Optimal state.

5 After all the virtual disks in the disk group are Optimal, remove the physical disks from the original storage array and reinsert them back into this storage array.
6 As you insert the physical disks, a Contingent disk group should appear in the Logical View. When ALL of the physical disks are spun up and recognized, the Contingent disk group should transition to an Exported virtual disk.

Select the Exported disk group in the Logical View, and then select the Advanced >> Maintenance >> Import Disk Group menu option.

7 Follow the instructions in the Import Disk Group dialog to properly import the disk group into the storage array.
8 Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.