Downloading Mode Page Files

Use the Download Physical Disk Mode Pages option to transfer a downloadable mode page file to physical disks in the . Executing this option from the  causes a file transfer to selected physical disks. Perform the following steps:

Caution: Risk of application errors - Stop all I/O to the storage array prior to the download to prevent application errors.

Caution: Risk of physical disk damage. Risk of data loss - Downloading mode page files incorrectly could result in damage to the physical disks or loss of data. Perform downloads only under the guidance of a Customer and Technical Support representative.

Caution: Risk of physical disk damage. Possible loss of access to data - It is your responsibility to ensure that the mode page file that you download to the physical disks is compatible with the physical disks you select. If a non-compatible mode page file is downloaded, the selected physical disks might become unusable.

Caution: Risk of physical disk damage. Possible loss of access to data - Do not make any configuration changes to the storage array while downloading mode page files. Doing so could cause the download to fail and make the selected physical disks unusable.

Important:

1

From the , select Advanced >> Maintenance >> Download >> Physical Disk Firmware/Mode Pages.

2

In the Select physical disks area, either highlight each physical disk to which you want to download mode page files or click Select All to highlight all physical disks in the storage array.

Note: If downloading mode page files to more than one physical disk, all physical disks selected must be of the same model and from the same manufacturer, and each physical disk selected should have the same Product ID.

3

Enter the mode page file to download in the Select file area by either entering the location and name of the file in the Select file field (for example C:\filename) or clicking Browse and selecting the mode page file from a local or network physical disk.

4

Click Start. Confirm your selection, and either click Yes to continue with the mode page file download or click No to quit.

Note: If you click Stop while a mode page download is in progress, the download-in-progress finishes before the operation stops. The status field for the remaining physical disks changes to Canceled.

5

Monitor the progress and completion status of the download to the physical disks.

Note: Each mode page download can take several minutes to complete.

If the file transfer:

Then the following text is shown:

Is pending

Pending

Is in progress

Downloading

Successfully completes

Complete

Is stopped

Canceled

Does not successfully complete

Failed

If the download

Result

Succeeded

The status fields of the physical disks show Complete and you might close the Download Physical Disk Mode Pages window by clicking Cancel. The physical disks are now operating with the new mode page files.

Failed

The status field of one physical disk shows Failed, and the remainder of the physical disks show Canceled.

Ensure that the new physical disk mode page file is compatible before attempting another download. Also, ensure that the physical disk is still Optimal before trying again. (The download itself might cause a problem on the physical disk that will need to be corrected before another download can be attempted.)